Privacy Policy

Who We Are

This privacy policy applies to PalestineTXRealEstate.com, the personal real estate website of Charlene Hall, REALTOR® GRI, brokered by Palestine Realty, 118 E. Palestine Ave., Palestine, TX 75801.

If you have any questions about this policy, you can reach Charlene directly at charlene@palestinerealtytx.com or by text at 903-724-2338.

What Information We Collect

We only collect information you choose to provide. This includes:

• Your name
• Your email address
• Your phone number (optional)
• Your message or inquiry
• Your interest category (e.g. buying, selling, home valuation)

In addition to information you voluntarily submit, this website may use the following technologies that collect certain information automatically:

• Meta (Facebook) Pixel — We may use the Meta Pixel to understand how visitors interact with the site, measure the effectiveness of our advertising, and show relevant ads on Facebook and Instagram to people who have visited this site. The Pixel may collect your IP address, browser type, pages visited, and actions taken on the site.
• Cookies — Small text files stored in your browser that help us and our third-party tools (such as Meta) recognize returning visitors and measure site performance.

You can opt out of interest-based advertising at any time by visiting aboutads.info/choices or adjusting your ad preferences in your Facebook Ad Settings. You can also disable cookies through your browser settings, though this may affect how some parts of the site function.

How We Use Your Information

The information you provide through the contact form is used exclusively to:

• Respond to your real estate inquiry
• Follow up about buying, selling, or valuation services you've requested
• Schedule a consultation if you've requested one

We will never use your information to send unsolicited marketing emails, add you to mass mailing lists without your consent, or contact you about anything unrelated to your inquiry.

How We Store and Protect Your Information

Contact form submissions are processed through Formspree (formspree.io), a secure third-party form service. Formspree transmits your submission directly to Charlene's business email via encrypted connection. You can review Formspree's own privacy policy at formspree.io/legal/privacy-policy.

Your information is stored only in Charlene's email inbox and any CRM tools she uses to manage client relationships. It is not stored in any public database or shared server.

Who We Share Your Information With

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes — ever.

The only circumstance in which your information might be shared with another party is if you proceed to a real estate transaction, in which case your information may be shared with other licensed professionals involved in that transaction (such as lenders, title companies, or inspectors) with your knowledge and consent.

External Links

This website contains links to third-party websites including Calendly, Formspree, Zillow, Realtor.com, Linktree, and social media platforms. Once you leave this site, their own privacy policies apply. We are not responsible for the privacy practices of any external sites.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we delete any personal information you've submitted
• Opt out of any follow-up communications at any time

To exercise any of these rights, simply email charlene@palestinerealtytx.com or text 903-724-2338. We'll respond promptly.

Children's Privacy

This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children.

Changes to This Policy

If we make any material changes to this privacy policy, we'll update the "last updated" date at the top of this page. We encourage you to review it periodically.

Contact

Questions or concerns about this privacy policy? Reach out anytime:

Charlene Hall, REALTOR® GRI
Palestine Realty · 118 E. Palestine Ave., Palestine, TX 75801
charlene@palestinerealtytx.com
903-724-2338 (text preferred)